Graham Holladay Insurance Agency, LLC is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your personal information when you engage with us through SMS communications.
Phone Number: (404) 912-3722
By opting in to receive SMS messages from Graham Holladay Insurance Agency, LLC, you agree to the terms outlined in this Privacy Policy and our SMS Terms and Conditions. If you have any questions or concerns, please contact us directly.
1. SMS Consent Communication
When you opt in to receive SMS communications from Graham Holladay Insurance Agency, LLC, we collect your phone number and any other necessary information to communicate with you via text messages. This information is not shared with third parties for marketing purposes. We respect your privacy and are committed to keeping your data secure.
2. Types of SMS Communications
If you have opted in to receive SMS messages from Graham Holladay Insurance Agency, LLC, you may receive messages regarding the following:
– Policy document that customer request
– Claim information
Example message:
“Hello, this is a friendly reminder of your upcoming appointment with Graham Holladay Insurance Agency, LLC on [Date] at [Time]. Reply STOP to opt out of SMS messaging at any time.”
3. Message Frequency
The frequency of SMS messages may vary based on the type of communication you are receiving. For example, you may receive up to [X] SMS messages per week regarding appointments, billing inquiries, or other related communications.
Example:
“Message frequency may vary. You may receive up to 5 SMS messages per week regarding your appointments or account status.”
4. Potential Fees for SMS Messaging
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
5. Opt-In Method
You may opt in to receive SMS messages from Graham Holladay Insurance Agency, LLC in the following ways:
– Verbally, during a conversation with a representative
6. Opt-Out Method
You have the right to opt out of receiving SMS messages at any time. To do so, simply reply “STOP” to any SMS message you receive from Graham Holladay Insurance Agency, LLC. Alternatively, you can contact us directly at (404) 912-3722 to request removal from our messaging list.
7. Help and Support
If you are experiencing any issues or need assistance, you can reply with the keyword “HELP” to any SMS message you receive. Alternatively, you can contact us directly at (404) 912-3722, or visit our website at https://holladayinsurance.com for more information.
8. Additional Options
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms. By not providing consent, you will not receive SMS communications from Graham Holladay Insurance Agency, LLC.
Message frequency may vary.
10. No opt-in information will be shared with third parties/affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.